Support
We’re here to help you get the most out of Point and Profit.
Contact Us
For questions, bug reports, or feature requests, reach out to our team:
Email: support@pointandprofit.app
We aim to respond within 24 hours.
Frequently Asked Questions
How accurate are the valuations?
Point and Profit uses advanced AI to provide market estimates based on current data. However, all valuations are estimates for informational purposes only. For high-value items, we recommend getting a professional appraisal before buying or selling.
What are Pro Analysis credits?
Every new user gets 5 free Pro Analysis credits. When the AI detects a potentially high-value item, you can use a Pro credit for a deep-dive forensic analysis that includes authentication tips, where-to-sell recommendations, and market trend insights.
How do I manage or cancel my Pro subscription?
Your Pro subscription is managed through Apple. To cancel or change your subscription: open Settings on your iPhone → tap your name → Subscriptions → select Point and Profit Pro → tap Cancel Subscription. Cancellations take effect at the end of your current billing period.
Why does the app need camera access?
Point and Profit uses your camera to scan and identify objects in real-time. Images are processed by AI and are not stored on our servers. You can revoke camera access at any time in your device’s Settings → Privacy → Camera.
Can I scan anything?
Yes! Point and Profit is a universal appraiser. It can identify and estimate the value of coins, antiques, furniture, cars, collectibles, pets, electronics, real estate features, jewelry, art, and much more.
How do I delete my data?
All scan history is stored locally on your device. You can delete individual scans by swiping left on them in the Finds tab, or delete all data by uninstalling the App. No data is stored on our servers.
The scan isn’t working — what should I do?
Make sure you have a stable internet connection (the AI requires connectivity). Try improving lighting conditions and getting closer to the object. If problems persist, email us at support@pointandprofit.app with a description of the issue.
Request Account & Data Deletion
Since Point and Profit stores all data locally on your device, uninstalling the App removes all your data. If you have a Pro subscription and wish to fully close your account, please email support@pointandprofit.app with the subject line “Account Deletion Request” and we will process it within 7 business days.